The company

A new era in customer airport experience.

For all your customers.

At any time during the customer journey.

tech’R's mission:

Reinventing the airport customer experience, in line with user habits and the operational reality of airlines.

tech'R is a French start-up created in 2018 by a team of travel, customer experience and IT professionals.

tech'R was born out of our determination to respond to the need for assistance experienced by passengers throughout their airport experience, which can sometimes be chaotic. 

tech'R invents the turnkey solution for information, assistance and passenger care in real time, whatever the operational constraints.

  • Personalized, reliable, and agile     

The tech'R solution adapts to your company and integrates fully with your existing processes in case of irregularities.

 

  • Secure

100% secure data, at all stages, meeting the data protection regulations defined by the European Union.

 

  • Easy to use     

Quick and easy implementation, without the need for additional personnel, which brings real help to airline's operational teams.

 

  • Customer Experience

tech'R significantly improves the KPIs of your customer contact centers: the reliability of the tool allows a significant reduction in calls to customer service and thus a reduction in complaints 

Leading the airport passenger experience
to take off

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