The first Webapp to assist the passengers
during their airport experience
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For a more customized mobility, more self-reliant, more connected
#webapp #digital #white label #personal assistant #live #forthewholejourney
tech'R solution
Accompanies, assists and relieves your PASSENGERS
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Enhances AIRLINES communication
Develops « Smart Expérience » at the AIRPORT
A webapp for passengers at the airport
a white labeled solution for a new travel experience emotionnaly connected
Key features to delight the customer experience
at the airport
Automated and relevant information provided every steps of the way
Chatbot personnal assistant
Favorise le départ à l'heure
Ease the communication
with the passenger
Reduce the passengers traffic congestion
Enhance the smart experience
KEY FIGURES
tech’R promotes the airlines services
of the passengers state this service has improved their airport experience
of the interviewees would like this service to be provided by other airlines
f the customers state tech’R enhanced the overall quality of service offered by the airline.
They trust our partnership
our clients talk about us
Sophie HOCQUEZ
Directrice Commerciale - French Bee
A first contact is established with our customers along with the booking process. Then, the link is created towards all the buy-up dynamics reminding the passengers of their trip to come.
Then arises the arrival at the airport where the airline is assisted and then barely physically existent.
What we wanted to do in this context, towards this innovative tool, is to create a travel companion to help, escort and reassure the passengers throughout their airport journey, in a customised way.
The aim is to create a bond during this part of the journey where communication with our customers is barely controled at this point.
Noella ABITBOL
Responsable des systèmes d'information
We are part of the first tech’R’s clients and then could have perceived the constant improvment of the solution.
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More than just a tool, tech’R is today considered as a true travel companion, in other words, a product at the service of the customer experience
Juliette, USERS
I received all the information directly on my mobile : at 8pm, we’ve been informed of the delay reasons.
The plane breakdown is due to an hydraulic failure, the airline to its best to fix it before 11pm.
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At 11pm, we’re informed the flight is canceled and passengers invited to pick up their luggages.
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Transfers to the hôtel are set-up.
This is a relieve to be taken car of and considered by the airline !