Capture d’écran 2021-11-22 à 23.02.19.png

The first Webapp to assist the passengers
during their airport experience

For a more customized mobility, more self-reliant, more connected

#webapp           #digital        #white label          #personal assistant            #live              #forthewholejourney

tech'R solution

Accompanies, assists and relieves your PASSENGERS

Enhances AIRLINES communication
 

Develops « Smart Expérience » at the AIRPORT

Capture d’écran 2021-11-22 à 23.02.37.png

A webapp for passengers at the airport

a white labeled solution for a new travel experience emotionnaly connected

compagnie-aerienne.png

AIRLINES
STAY CONNECTED TO THEIR PASSENGER

stay in constant contact

and provide real time information

to help on-time departure

 

Capture d’écran 2021-12-14 à 10.59.34.png

PASSENGERS
REASSURED AND ASSISTED

A chatbot as a personal assistant

to guide the passenger at every

key steps of the journey
 

(check-in, boarding starts, control lines …)

aeroport---avion.png

AIRPORTS
MORE CONNECTED AND SMARTER

a SMART AIRPORT experience et services promoted

tech'r-app-airport.png

Key features to delight the customer experience
at the airport

Automated and relevant information provided every steps of the way

Chatbot personnal assistant

Favorise le départ à l'heure 

Ease the communication
with the passenger

Reduce the passengers traffic congestion

Enhance the smart experience

CONTACT

Want to learn more about our solution ?

Contact-us : magali.neveu@tech-r.com

Merci pour votre envoi !

KEY FIGURES

tech’R promotes the airlines services

Capture d’écran 2021-11-22 à 14.43.02.png

of the passengers state this service has improved their airport experience

Capture d’écran 2021-11-22 à 14.43.02.png

of the interviewees would like this service to be provided by other airlines

Capture d’écran 2021-11-22 à 14.43.02.png

f the customers state tech’R enhanced the overall quality of service offered by the airline.

They trust our partnership

our clients talk about us

1280px-Frenchbee_logo.svg.png
Sophie.jpg

Sophie HOCQUEZ

Directrice Commerciale - French Bee

  • Sophie Hocquez - French Bee - tech'R

A first contact is established with our customers along with the booking process. Then, the link is created towards all the buy-up dynamics reminding the passengers of their trip to come.

Then arises the arrival at the airport where the airline is assisted and then barely physically existent.

What we wanted to do in this context, towards this innovative tool, is to create a travel companion to help, escort and reassure the passengers throughout their airport journey, in a customised way.

The aim is to create a bond during this part of the journey where communication with our customers is barely controled at this point.

1280px-Air_Caraibes_2019_logo.png
Noella.jpg

Noella ABITBOL

Responsable des systèmes d'information

  • Noella ABITBOL - Air Caraibes - tech'R

We are part of the first tech’R’s clients and then could have perceived the constant improvment of the solution.

More than just a tool, tech’R is today considered as a true travel companion, in other words, a product at the service of the customer experience

site tech'r_edited.jpg

Juliette, USERS

I received all the information directly on my mobile : at 8pm, we’ve been informed of the delay reasons.

The plane breakdown is due to an hydraulic failure, the airline to its best to fix it before 11pm.

At 11pm, we’re informed the flight is canceled and passengers invited to pick up their luggages.

Transfers to the hôtel are set-up.

This is a relieve to be taken car of and considered by the airline !